FAQs

1、How to make a order?

Please send the screenshot of your item, and use the live link to settle payment.

2、When will you send the goods?

Normally we will send the parcel to you in 3 days.

3、When can I receive my order?

The situation is different in every region, about two weeks.

4、What should I do if I find a problem of my order?

Please contact our CS team.

5、Do you have a certificate for your item?

Yes, Most of our products are certificated, except for some products that can't be certificated.

6、Do you sell pure crystal?

Yes, we sell pure crystal with cerficiated.